Privacy Policy Last updated: April 2026

FirmVoice is a DBA (doing business as) of Redline Marketing LLC ("we", "us", or "our"). We are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website.

1. Information We Collect We may collect the following information when you book a service or contact us:

• Your name and contact details (email address, phone number)
• Booking preferences and appointment history
• Any information you voluntarily provide in messages or forms

2. How We Use Your Information We use your information to:

• Confirm and manage your bookings
• Send appointment reminders and follow-up communications
• Improve our services and respond to enquiries
• Comply with legal obligations

3. SMS Communications By providing your phone number, you consent to receive SMS text messages from FirmVoice related to your bookings, appointment reminders, and service updates. Message frequency varies. Message and data rates may apply.

To opt out of SMS messages at any time, reply STOP to any message. For help, reply HELP or contact us at [email protected] or (814) 228-5800.

We do not share your phone number or SMS opt-in information with third parties for their own marketing purposes.

4. Opt Out You may opt out of receiving any communications from us at any time by:

• Replying STOP to any SMS message
• Emailing us at [email protected]
• Calling us at (814) 228-5800

Your request will be processed promptly and you will receive no further communications.

5. Data Security We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. While no method of transmission over the internet is 100% secure, we are committed to protecting your information using industry-standard practices.